Sobre

Join Ecolab’s Customer Service team in Buenos Aires, and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction. What’s in it For You: Enjoy non-traditional work hours that fit the schedule you need Be recognized for meeting goals, and secure opportunities for advancement Sharpen your professional business acumen Work for a stable, growing, global Fortune 500 company Comprehensive benefits package starting day 1 of employment. What You Will Do: Process 60-100 inbound calls per day Manage outbound calls, depending upon volume Must possess solid problem solving & interpersonal skills Handle all calls in a prompt and courteous manner Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems Complete a call on screen accurately while speaking with the customer Process orders, literature requests, and applies information to our customers Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues Minimum Qualifications: High school qualifications or equivalent Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook Experience using Customer Service software Preferred Qualifications: Bachelor’s degree completed or in process Ability to interact professionally with others and work independently in a fast-paced environment Strong problem solving and interpersonal skills Excellent verbal and written communication skills Highly dependable team player Ability to prioritize workload and complete responsibilities on time Fluent in English SAP knowledge A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.   For more Ecolab news and information, visit www.ecolab.com.