Sobre

• As an Inbound Sales Specialist you will respond to inbound leads and phone calls, book inspections, and close control services over the phone when appropriate. Speed, persistence, and strong follow-through are essential, many leads require multiple touches to convert.
• You’ll be the person who makes sure no interested customer “falls through the cracks,” while creating a great first impression of our brand.

Responsibilities

• Respond immediately to inbound inquiries from web forms, phone calls, text, and lead channels (e.g., Google, Facebook, Yelp, website).
• Qualify inbound leads quickly and confidently (understand what the customer is calling about and what they need).
• Book inspections on the calendar and follow up relentlessly until the lead books or clearly declines.
• Make multiple touchpoints per lead (calls/texts/emails/voicemails) with strong organization and clear documentation.
• Answer inbound phone calls during business hours using provided scripts and guidelines.
• Sell our services over the phone when it’s a fit (collect payment details and close the deal).
• Log all activity clearly in the CRM: call attempts, outcomes, notes, next steps, and follow-up reminders.
• Work a secondary list of outbound opportunities (e.g., older/stale leads) during downtime to create extra booked inspections/sales.
• Maintain a high standard of professionalism, customer care, and clarity in every interaction.
• C1 English fluency or equivalent
• Proven experience in inbound sales, appointment setting, inside sales, customer success, or a similar role.
• Extremely fast response habits (you don’t “let messages sit”).
• Confident on the phone with high-volume lead follow-up and objection handling.
• Highly organized: you can manage follow-ups across dozens of active leads without dropping the ball.
• Comfortable working in CRMs and communicating through VoIP/texting platforms.
• Coachable, emotionally intelligent, and able to stay calm and sharp under pressure.
• Reliable remote setup.
• Nice to Have
• Experience with GoHighLevel (strong plus).
• Familiarity with tools like Podium, FieldRoutes, HubSpot, or Pipedrive.
• Home services experience (pest control, inspections, field services, real estate services, etc.).
• Experience closing as well as scheduling (not just setting appointments).
• Base salary: USD $1,500–$2,000/month
• On-target earnings (OTE): USD $3,000–$3,500/month (uncapped potential)
• Commission structure will include incentives for closed sales (and may include a bonus per booked inspection).
• Paid time off (PTO): 2 weeks
• Paid holidays: aligned to a standard U.S. holiday schedule (with flexibility to swap for local holidays when planned in advance)
• Only CVs in English will be considered.