Sobre

• At Magoya, we’re looking for a proactive and detail-oriented SysOps Engineer to join our Technology team and work on a strategic project for our US-based clients.
• This role is key to ensuring the stability, performance, and reliability of production systems. You’ll collaborate to guarantee high availability, smooth operations, and fast incident resolution.
• If you enjoy working in client-facing technical environments, coordinating across teams, and owning system reliability end-to-end, this role is for you.
• What you’ll do
• Monitor, operate, and maintain production systems and infrastructure for a US-based client project.
• Manage monitoring and observability tools (e.g. Datadog) to proactively detect and prevent issues.
• Ensure high uptime, performance, and operational stability of the client’s environments.
• Troubleshoot system, infrastructure, and network issues, including incident and outage management.
• Act as a technical point of contact between Magoya’s Technology team and the client’s technical team.
• Collaborate with engineers from both organizations to resolve escalated issues efficiently.
• Participate in incident response, root cause analysis, and post-mortems with internal and client stakeholders.
• Contribute to and maintain technical documentation, runbooks, and operational procedures.
• Promote best practices for system reliability, security, and performance across teams.
• Support continuous improvement initiatives related to infrastructure and operations.
• What we’re looking for
• Proven experience in SysOps, DevOps, SRE, or similar infrastructure-focused roles.
• Strong experience with monitoring, alerting, and observability tools (Datadog or similar).
• Hands-on experience managing production environments for client-facing or SaaS products.
• Solid understanding of cloud infrastructure and networking concepts.
• Strong troubleshooting skills and ability to perform under pressure.
• Experience working directly with external clients or distributed teams.
• Excellent communication skills and a collaborative mindset.
• Experience working in agile environments.
• Advanced English level (written and spoken), with ability to interact fluently with US-based teams.
• What we offer
• The opportunity to work on a strategic project with a US-based client.
• Direct collaboration with international teams and exposure to global technical standards.
• A collaborative and learning-driven culture within Magoya’s Technology team.
• Flexible, remote-friendly work environment.
• The chance to grow professionally while working on complex, real-world systems.
• At Magoya, we build technology with purpose, creating smarter and more sustainable solutions for the agricultural industry.
• If you’re ready to own system reliability and collaborate closely with global teams to deliver high-quality, always-on solutions, we’d love to meet you.
• 👉 Apply now and join us in shaping the future of AgTech!